The NAP Records Handbook

If a listing cannot be claimed, document it and move on rather than duplicating it.

On the record · How comparison sites decide

Why the Small Fields Decide the Ranking

A profile can look perfect on the surface and still carry unverified claims underneath. Businesses that keep the payment methods current usually see faster indexing first. On the other hand, give one person the logins and one document the truth; ambiguity is what causes drift.

Nobody sends a warning when a faulty website field surfaces, which is why audits find it years late. Review platforms weigh source quality as well as source count, therefore where a citation sits matters. Set aside time to check each quarter rather than treating it as a one-off project.

Why Aggregator Feeds Still Matter

01

Common traps

Handle the high-authority sources by hand and batch the long tail afterwards.

02

The opening hours

Start by pulling every existing record into one sheet before changing anything.

03

What comparison sites read

By contrast, claim what exists before creating anything new, duplicates are harder to remove than to avoid.

04

Clean structured listings

Even therefore, keep a change log; six months on, nobody remembers which field was edited or why.

05

Aggregator feeds for veterinary clinics

Work from the aggregators outward, because fixing a source fixes everything downstream.

Why Consistency Beats Volume

1 in 9In the file
1 in 8Where a misplaced service area hides
72%Toward ranking stability
40%Checking the website field

Three Fields That Decide the Outcome

Where an abandoned profile hides

Local Search Signals in Practice

The practical upshot is that contradictory data across sources is easy to miss because nothing visibly breaks. The gain is rarely dramatic on any single day; it surfaces as ranking stability over a quarter, though the size of the effect varies. Check by phone or postcode lookup, not by memory.

Where the office manager has changed twice, expect an abandoned profile somewhere in the profile. The order matters: standardise first, then document, and only then submit anywhere new, and it rarely occurs quickly. The return is durable: unlike ads, a corrected record keeps paying after the work stops, particularly for a newer business.

How to Monitor a Citation Profile

Twenty verified profiles outperform two hundred abandoned ones, every time.

The Ivory Herald

Behind the ranking sits a fairly ordinary question: can this business be confirmed twice over?

Cinder Herald Co

What Actually Counts as a Citation?

Where Should the Clean-Up Start?

Owners commonly notice listing completeness moving before they notice the ranking change itself, though the size of the effect varies. The usual culprit is orphaned listings, quietly inherited from an old listing nobody remembers creating.

Which Sources Are Worth the Time?

Well-structured records are one of the few local levers that still work without a budget. A workable routine is to reconcile at the start of every quarter and log every change with a date.

How Commonly Should the Data Be Checked?

What follows from this is that record the canonical version of the accessibility details somewhere whoever updates the website can find it. A neat citation profile makes every other local effort work harder.

Is Volume Ever Worth Chasing?

In the main, the practical upshot is that anything unverifiable should be removed rather than corrected. In the main, the practical upshot is that most damage here is self-inflicted: duplicate profiles introduced during a rebrand or a move.

Ground rules

38%On the record
84%Left undone
68%Ground rules